Shipping & Returns

Shipping.

An average of 97% of the products on this site are in stock. If you order before 2pm Monday to Friday, we'll despatch the same day. If you order after 2pm, we'll despatch the following working day. We use TNT's Next Day service for all mainland UK destinations, for the Highlands, Northern Ireland, Isle of Man and Isle of Wight, we use a Parcel Force 48 hour service.

We do not despatch on Saturday or Sunday or any UK Bank Holiday.

If the product you order is out of stock, we'll contact you immediately and advise you of a despatch date.

Returns

Scribble's return policy offers a 100% satisfaction guarantee.

If you buy an item from us and it is damaged by the carrier, we will replace it immediately and arrange collection of the damaged item.

If you buy an item from us and it is not exactly what you expected, you can return the item to us and on receipt we will issue a full refund, or we can arrange collection and refund you less the cost price of the collection (This varies from product to product so we would advise at the time).

For further information, e-mail us at care@scribbledirect.com or call free on 0800 170 7900.

All products sold by Scribble are guaranteed for five years. If your product fails within 5 years you can contact us at care@scribbledirect.com with your order number.